Digital KYC Workflows
Onboarding runs end to end without paper: the applicant submits, the checks fire, and a decision is recorded against the case rather than in an inbox.
Verify Who You Are Onboarding, and Prove It Later
Two things go wrong in onboarding: the wrong person gets through, or the right person gives up halfway. Both are expensive, and tightening one usually worsens the other.
We build the checks so clean cases clear on their own and ambiguous ones reach a named reviewer, with every decision keeping the inputs, the rule version and the reviewer attached to it — because that is what an examiner asks for a year later.
Document, biometric and database checks in one flow, so a clean applicant finishes in a single sitting
Onboarding runs end to end without paper: the applicant submits, the checks fire, and a decision is recorded against the case rather than in an inbox.
Government IDs and passports are read and validated, then matched against a live selfie — so the document and the person holding it are checked as one step.
Checks return while the applicant is still in the flow, so a clean case completes in one sitting instead of coming back the next day.
Connectors to providers such as Onfido, Jumio and Sumsub, so you can switch or add a vendor without rebuilding the onboarding flow.
Signals scored as activity happens, with the reasoning attached so an analyst can act on the alert
Outcome: An alert arrives with the signals that raised it, so review starts with evidence.
Suspicious activity is flagged as it happens and lands in a review queue with the signals that raised it, so an analyst can act rather than investigate from scratch.
A customer’s own history sets the baseline, so a first large transfer to a new payee reads differently from routine activity for that account.
Scores combine transaction, geography and device signals, and every score keeps the inputs behind it so a decision can be explained months later.
Rules are edited by your compliance team in a dashboard, not by developers in a release, so a new typology is covered the same week it is noticed.
Links between accounts, devices and payees surface rings that look unremarkable one transaction at a time.
Screening, retention and reporting configured to the regime you fall under
Outcome: The evidence an examiner asks for is already assembled, not reconstructed.
Built for the questions an auditor asks after the fact
Every decision keeps its inputs, the rule version that produced it and who reviewed it — which is what an examiner asks for.
Deployment onto your own infrastructure where identity data is not permitted to sit with a vendor, with retention set to your policy rather than ours.
Clean cases clear without a human. Everything ambiguous goes to a named reviewer instead of being auto-approved to keep a metric down.
Connectors for core banking, payment gateways and verification providers, so changing a vendor does not mean rebuilding onboarding.
Checks run as an availability-critical path, with monitoring and alerting sized to the volume you actually process.
Screening lists, retention periods and reporting formats are set to the regulations you actually fall under, not a generic global default.
Application logic, external services and operational records are scoped together. Access, event history and exception handling remain visible across the system.
Tell us where applicants abandon onboarding today, or which decision you would struggle to explain to an examiner.