Return and Refund Policy

Return and Refund

1. Returns
We understand that there may be situations where you need to return a software product purchased from Dynsimulation technologies PVT LTD. We strive to make the return process as simple and straightforward as possible. Please review the following guidelines for returning software products:
  • Software returns are eligible within 90 days from the date of purchase.
  • To initiate a return, please contact our customer support team at with your order number and a brief explanation of the reason for the return.
  • Returned software products must be in their original condition, with all accompanying documentation and packaging.
  • 2. Refunds
    Our refund policy aims to provide you with a hassle-free experience if you're not completely satisfied with your software purchase. Here are the details of our refund process:ed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
  • Refund requests must be made within 90 days from the date of purchase.
  • To request a refund, please contact our customer support team at info@dynsimulation.comwith your order number and a clear explanation of why you're requesting a refund.
  • Once your refund request is approved, refunds will be processed using the original payment method. Please allow 90 days for the refund to be reflected in your account.
  • 3. Eligibility for Returns and Refunds
  • Returns and refunds are applicable only to software products purchased directly from Dynsimulation technologies PVT LTD.
  • Customized or personalized software products may not be eligible for returns or refunds, depending on the extent of customization.
  • Products obtained through promotions, giveaways, or third-party partnerships may have specific return and refund policies. Please refer to the terms and conditions provided with those products.
  • 4. Exceptions
    There are certain situations where returns or refunds may not be granted:
  • If the return request is made after the specified return period.
  • If the software product has been used, modified, or tampered with after purchase.
  • If the request for a refund does not meet the criteria mentioned above.
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
  • 5. Contact Us
    If you have any questions or concerns about our return and refund policy, please don't hesitate to contact our customer support team at We're here to assist you and ensure your satisfaction with our software products.
    Dynsimulation technologies PVT LTD
    Plot 26/N/4, Shivaji Nagar, Govandi
    Mumbai, Maharashtra 400043