Shipping & Delivery Policy

Deliverables from Dynsimulation Technologies Private Limited are generally provided through digital or electronic channels. This may include email, secure download links, cloud deployments, staging or production environments, repositories, documentation, online meetings, shared workspaces, or other agreed digital delivery methods.

The exact delivery method depends on the project scope, proposal, invoice, statement of work, subscription plan, or written agreement applicable to the engagement.

Unless specifically agreed in writing, we do not ship physical goods, boxed software, hardware, printed materials, or physical media. No courier, postal delivery, or physical shipping timeline applies to our standard software and service engagements.

If a physical item is ever required for a specific engagement, the delivery method, cost, responsibility, insurance, taxes, and timeline will be confirmed separately in writing.

Delivery timelines for custom software, consulting, support, or implementation work depend on the agreed scope, milestones, client inputs, approvals, third-party dependencies, and payment terms.

• Project milestones are delivered according to the applicable proposal, statement of work, or written project plan.
• Access to any digital product, subscription, or hosted service is normally shared after payment confirmation and completion of any required setup.
• Delays in receiving client information, credentials, approvals, content, integrations, or third-party access may affect delivery timelines.

We take reasonable care to provide project handover details, access instructions, documentation, deployment information, or support guidance through appropriate digital channels.

If you experience difficulty accessing a delivered file, environment, repository, document, or service, contact us promptly so we can review the issue and provide the appropriate next step.

For questions about digital delivery, handover, or access to a delivered service, please contact: